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4/16/2007 |
State’s largest electronic tolling program welcomes customer number 3 million!
BOCA RATON — SunPass, the State of Florida’s prepaid, electronic tolling program, marked another major milestone Monday when transponder number 3 million was activated.
“Three million transponders is a major accomplishment,” said Evelio Suarez, Director of Toll Operations for Florida’s Turnpike Enterprise, “especially when you consider how fast we got there. Our phenomenal growth rate simply confirms what our annual surveys say: customers absolutely love this program.”
Since the SunPass program began in 1999, it has grown by leaps and bounds. The SunPass retail program sold its one-millionth transponder in the fall of 2003. Customer number 2 million was recognized in the summer of 2005, while the three-millionth transponder was activated on Monday, less than two years later.
SunPass customers enjoy the ease and convenience of electronic tolling as well as access to the Turnpike’s ever growing network of SunPass-only toll lanes, ramps and interchanges which process traffic at a faster rate, reducing congestion and associated traffic tie ups. SunPass customers also save an average of 25 percent on tolls at most toll plazas.
SunPass may be used on most Florida toll roads and bridges and is interoperable with E-Pass and O-Pass in the Orlando area. In the Fort Myers area, SunPass will work in LeeWay designated lanes. SunPass customers are now using their transponders to pay for parking at Orlando International Airport. Other airports around the state are expected to follow and offer the convenience and speed of SunPass parking in the near future.
SunPass transponders are available for purchase at any Publix Supermarket or CVS/pharmacy, or by calling 888-TOLL-FLA. Once the transponder is purchased for $25 it may be activated by opening a prepaid account online at www.sunpass.com or by calling 888-TOLL-FLA.
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| 4/9/2007 |
J.D. Power and Associates Reports: Florida’s Turnpike Enterprise SunPass Program Recognized for Providing an Outstanding Customer Service Experience for a Second Time
 WESTLAKE VILLAGE, Calif.: 9 April 2007 —Florida’s Turnpike Enterprise, which owns and operates a 460-mile system of limited-access toll highways, and conducts revenue collection for an additional 140 miles of toll roads and bridges, and its SunPass Program have been recognized for call center operation customer satisfaction excellence for a second time as part of the J.D. Power and Associates Certified Call Center Program.SM This distinction acknowledges a strong commitment from SunPass’ call center operations to provide “An Outstanding Customer Service Experience.”
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| 3/29/2007 |
All SunPass customers are urged to read the revised, March 2007, SunPass Customer Agreement.
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2/22/2005 |
SunPass is now accepted for parking in the Orlando International Airport!!
SunPass customers have indicated they wanted the convenience and speed of
paying for airport parking with their transponders. Now, they have their wish
as Orlando International Airport has SunPass parking. SunPass customers can
pay for parking without rolling down their windows and coming up with cash or
a credit card. Using their transponders, SunPass customers can exit the garage at the normal airport parking fee.
Look for SunPass parking at other major Florida airports in the future.
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