Frequently Asked Questions
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For all questions regarding your SunPass Account, please contact the SunPass Call Center.
Click here for contact information.
Need to know "how to" do something, please submit your questions below.
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Inquiries regarding Registration Stops should not be submitted through email. Please contact the SunPass Customer Service Center for assistance with Registration Stops.
SunPass Customer Service Centers:
SNAPPER CREEK - Open Monday to Friday, 8:00AM-6:00PM
Milepost 19 on the Homestead Extension of Florida's Turnpike
BOCA RATON - Open Monday to Friday, 8:00AM-6:00PM
7941 Glades Road
Boca Raton, FL. 33434
PINELLAS BAYWAY - Open Monday, 8:00AM-6:00PM
Tuesday to Friday, 8:00AM-4:30PM
4501 54th Avenue South
Saint Petersburg, Florida 33711-4647
Customer Call Center Phone Numbers
Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.
SunPass® is a registered trademark of the Florida Department of Transportation.