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How Replenishment Works - Easy Pay

Your funds are available immediately as long as your SunPass account is active at the time you add funds to your pre-paid account.

You can add funds in the following ways:

Easy Pay
Most SunPass customers have one less thing to worry about because they link their Prepaid Account to a credit card. When a Personal Account reaches a pre-set low balance threshold (minimum/default is $10.00), it is automatically funded with a pre-set amount determined by the user at the time of enrollment.

All Easy Pay customers automatically become SunPass Plus customers and have the privilege of using their transponders to pay for airport parking at Orlando, Tampa, Miami, Palm Beach and Ft. Lauderdale-Hollywood International Airports.

The replenishment thresholds for Commercial accounts are also determined during account enrollment according to the expected usage.

If you take long trips on the Turnpike, SunPass suggests increasing your low balance threshold so you do not run out of funds. It is your responsibility to monitor the status of your Prepaid Account and ensure it has sufficient funds to cover all applicable tolls and other charges.

Internet
You can add funds to your Prepaid Account using a credit card by selecting the Add Funds tab on the SunPass homepage. Or just log into your SunPass account to add funds.

By Phone
Call our Customer Service Center and pay by credit card, 1-888-865-5352.

In Person
Make a deposit in-person using cash/check/money order and a SunPass deposit ticket (which SunPass will provide) at any Wells Fargo Bank branch in Florida. Allow 3 business days for your account to be replenished. Other replenishment locations are the SunPass Customer Service Center on Glades Road in Boca Raton; Snapper Creek, Milepost 19; Garcon Point Bridge, Milton; Pinellas Bayway, St Petersburg; and Mid-Bay Bridge, Niceville.

NEW! Check your account balance or add money to your active prepaid account at any of our Cash Replenishments locations throughout Florida. This new service is available at many authorized merchants near you. No credit card or deposit ticket needed.

 

Mail
Mail a check or money order along with a SunPass deposit ticket to the SunPass Customer Service Center at the following address:

SunPass Prepaid Toll Program
P.O. BOX 880049
Boca Raton, Florida 33488-0049

Allow 7 business days for your account to be funded.

If you do not add funds to your account and your balance is insufficient to pay the tolls, then please remove the transponder from the vehicle or place it in the RF Shield Bag. Once replenishment has occurred, you may resume using the transponder.

 

Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.
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