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Rental Cars

                                                                                                 

RENTAL CAR TOLL PAYMENT SOLUTIONS FOR FLORIDA'S TOLL ROADS

Sign for a SunPass Only lane.    Sign for an EPASS Only lane.   

"SunPass Only"/"E-PASS Only"/"LeeWay Only" Lanes- These lanes were initially installed exclusively for SunPass, E-PASS & LeeWay customers with electronic toll collection devices installed in their vehicles, and therefore are not equipped with toll attendants or coin-operated toll baskets. As a rental car customer, enrolled in these programs with these car rental agencies, you have the ability to drive straight through these lanes at speeds up to 25 mph.

SunPass/E-PASS Express Lanes - Express Lanes allow SunPass, E-PASS, LeeWay and enrolled rental car customers to travel safely at highway speeds while overhead gantries record the toll transactions.

Most major rental car companies now offer their customers the option of including tolls with the credit card used to rent the vehicle. These rental car customers can use Florida's toll roads and not worry about carrying cash or stopping to pay for tolls. They can breeze through the SunPass ONLY, E-PASS ONLY and LeeWay ONLY toll lanes throughout the Sunshine State.

How does it work? Cameras take a photo of the rental car's license plate as it goes through the toll lane and sends a bill for the tolls to the rental company's tolling program vendor. The vendor collects the toll plus applicable service fees from the customer's credit card, and pays the toll to the road agency. The service fees are retained by the vendor, not the toll road.

Using Rental Cars in SunPass, E-PASS and LeeWay Lanes

For more information on specific rental car programs, please contact your local rental car agency as each agency has separate programs and fees associated with electronic toll usage.

SunPass Customers:
SunPass customers using a rental vehicle may have their tolls applied to their SunPass account. Customers with SunPass Portable transponders may use their transponders in their rental vehicles. (It is strongly recommended that SunPass customers access their online SunPass accounts or contact the SunPass Customer Service Center to add the rental vehicle subscription to their account for the rental period.) If the transponder is not in your vehicle or functioning properly, tolls from other agencies will not be posted to your SunPass account, and may be charged to you by the rental Service Provider. Please remember to remove your transponder upon return of the vehicle.
SunPass customers that do not have their transponders in the vehicle are subject to the tolls, fees and charges set forth below and in their rental agreements.

SunPass Customer Service Center: 1-888-TOLL-FLA (1-888-865-5352)

 

Rent-A-Toll (Pass24): Sunshine, Penske and Ryder:

Pass24 Logo

 
  Cost for Use of Roadway
Rental Car Company Options Cost Per Day Cost Per Rental Period Opt-In Requirements For Using Toll Road

Customers are clearly notified of the potential of the $15.00 Admin fee when they decline.
Sunshine $6.99 flat fee per rental day $36.99 maximum weekly fee. Pass24® must be sold for the length of the rental contract. It cannot be purchased only on certain days. Pass 24 ® is a duration-based model and provides unlimited toll road access for a low daily fee per the length of the rental agreement. Customer must either OPT-IN or DECLINE at time of reservation or at the rental counter. All daily charges are included on their receipt when they return the car. No billing is done after the fact unless they fail to select the tolling option and still uses SunPass. EPASS or LeeWay ONLY Lanes

If not enrolled at time of reservation or at the rental counter, and user incurred toll charges by utilizing a dedicated or express lane, a $15.00 administrative fee + toll is assessed for each infraction to a maximum fee of $105.00. These fees and tolls are charged separately after the completion of the rental.
Penske Every Penske truck is pre-enrolled, no advance commitment/contract required. Renters/Lessees are expected to have a valid active SunPass or use CASH Lanes. This is a VIOLATION AVOIDANCE PROGRAM. All tolls paid by Rent A Toll (RTL) if the transponder is invalid, not read or not in vehicle. Customers receive a bill from Penske Fleet Services. RTL charges the toll plus an administrative fee for the service. Direct all inquiries to RTL

Customer Service @ 1-877-509-9506.
Ryder Every Ryder truck is pre-enrolled, no advance commitment/contract required. Renters/Lessees are expected to have a valid active SunPass or use CASH Lanes. This is a VIOLATION AVOIDANCE PROGRAM. All tolls paid by Rent A Toll (RTL) if the transponder is invalid, not read or not in vehicle. Customers receive bill from Ryder. RTL charges the toll plus an administrative fee for the service. Direct all inquiries to RTL

Customer Service @ 1-877-509-9506.
*All tolls are included in the listed cost and billed to the rental agreement.
Sunshine -
Rent-A-Toll Customer Service 1-855-840-7130

 

 

American Traffic Solutions (PlatePass): Hertz and Advantage:

PlatePass Logo

   
Cost for Use of Roadway
Rental Car Company Options Cost Per Day and Rental Period Opt-In Requirements For Using Toll Road
Hertz $4.95 fee per rental day plus tolls (at posted cash/TOLL-BY-PLATE rates)
$24.75 maximum fee per rental month (30 days) plus tolls (at posted cash/TOLL-BY-PLATE rates)
Opt-in decision is made when the driver elects to use EXPRESS, SunPass ONLY, E-PASS ONLY or LeeWay ONLY lanes.

Nothing to decide at time of rental.
Advantage
Firefly
PlatePass® Customer Service: 1-877-411-4300
Firefly/PlatePass Customer Service: 1-877-411-4300
Hertz Customer Service: 1-800-654-3131
Advantage Customer Service: 1-888-333-0754

 

 

American Traffic Solutions (PlatePass All-Inclusive Tolling): Dollar, Thrifty

PlatePass Logo

Cost for Use of Roadway
Rental Car Company Options Cost Per Day Cost Per Rental Period Opt-In Requirements For Using Toll Road

Customers are clearly notified of the potential of the $15.00 Admin fee when they decline.
Dollar $8.99 flat fee per rental day $45.99 maximum weekly fee. PlatePass® All-Inclusive Tolling must be sold for the length of the rental contract. It cannot be purchased only on certain days. PlatePass® All-Inclusive Tolling is a duration-based model and provides unlimited toll road access for a low daily fee per the length of the rental agreement. Customer must either OPT-IN or DECLINE at time of reservation or at the rental counter. All daily charges are included on their receipt when they return the car. No billing is done after the fact unless they fail to select the tolling option and still uses SunPass. EPASS or LeeWay ONLY Lanes.

If not enrolled at time of reservation or at the rental counter, and user incurred toll charges by utilizing a dedicated or express lane, a $15.00 administrative fee + toll is assessed for each infraction to a maximum fee of $105.00. These fees and tolls are charged separately after the completion of the rental.
Thrifty
PlatePass® All-Inclusive Tolling Customer Service: 1-877-411-4300

 

 

HTA (eToll): Avis and Budget:

eToll Logo

Cost for Use of Roadway
Rental Car Company Options Cost Per Day Cost Per Rental Period Opt-In Requirements For Using Toll Road
Avis $3.95 fee per rental day plus tolls (at posted cash/TOLL-BY-PLATE rates) $16.75 maximum fee per rental month (30 days) plus tolls (at posted cash/TOLL-BY-PLATE rates) Automatically opted-in
Budget $3.95 fee per rental day plus tolls (at posted cash/TOLL-BY-PLATE rates)
Avis/Budget Customer Service: 1-800-482-0159 or 1-866-642-2000

 

 

HTA TollPass: National, Alamo and Enterprise:

              
Cost for Use of Roadway
Rental Car Company Options Cost Per Day Cost Per Rental Period Opt-In Requirements For Using Toll Road
National $2.95 fee per rental day (24 hr. interval) that customer incurs tolls, plus tolls (at posted cash/TOLL-BY-PLATE rates) $14.75 maximum fee per rental period plus tolls (at posted cash/TOLL-BY-PLATE rates) Participation is automatic.

Opt-in decision is made when the driver elects to use EXPRESS, SunPass ONLY, E-PASS ONLY or LeeWay ONLY lanes.

Nothing to decide at time of rental.
Alamo $2.95 fee per rental day (24 hr. interval) that customer incurs tolls, plus tolls (at posted cash/TOLL-BY-PLATE rates)
Enterprise $2.95 fee per rental day (24 hr. interval) that customer incurs tolls, plus tolls (at posted cash/TOLL-BY-PLATE rates)
National Customer Service: 1-877-860-1283
Alamo Customer Service: 1-877-860-1284
Enterprise Customer Service: 1-877-860-1258

 

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