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Violations Information


If you are a SunPass Customer

Receipt of an Unpaid Toll Document may mean one or more of the following: There is inaccurate license plate information on your SunPass account; there are no funds on your SunPass account; the transponder is mounted incorrectly or not mounted, which results in your transponder functioning intermittently or the batteries in the transponder need to be replaced (if applicable).

To resolve this matter:


Click here to update your account and
resolve outstanding documents.
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Someone who got a ticket.


If you are an E-PASS, LeeWay or NC Quick Pass Customer

Please contact your agency's Customer Service Center and they will promptly assist you with this matter.

E-PASS - (407) 823-7277

LeeWay - (239) 533-9297

NC Quick Pass - (877) 769-7277



If you are not a SunPass Customer

If you are NOT a SunPass, E-PASS, or LeeWay Account Holder and you received an Unpaid Toll Violation or TOLL-BY-PLATE Invoice, please follow the payment options shown below to resolve the document(s).

Payment Options:

PAY ONLINE BY CREDIT CARD (using MC, VISA, AMEX or DISCOVER)

Pay Toll Documents

PAY USING CASH at an authorized merchant near you.
Click here to select a convenient location.

CREDIT CARD BY PHONE (using MC, VISA, AMEX or DISCOVER)
Call 1-888-824-8655 to speak with a Specialist.

BY MAIL
Send full payment in the form of a check or money order (NO CASH), made payable to the Florida Department of Transportation (FDOT) and mail to:
TOLL-BY-PLATE
P.O. Box 105477
Atlanta, GA 30348-5477




Uniform Traffic Citations

If you are issued a Uniform Traffic Citation (UTC), you must pay the document within 30 days from the date of issuance. Please follow the options below to pay within 30 days:

PAY ONLINE BY CREDIT CARD (using MC, VISA, AMEX or DISCOVER)

Pay Toll Documents

PAY USING CASH at an authorized merchant near you.
Click here to select a convenient location.

CREDIT CARD BY PHONE (using MC, VISA, AMEX or DISCOVER)
Call 1-888-824-8655 to speak with a Specialist.

BY MAIL
Send full payment in the form of a check or money order (NO CASH), made payable to the Florida Department of Transportation (FDOT). Sign and date the original Citation, then include it with your payment and mail to:
Florida Department of Transportation
Violation Enforcement Section
P.O. Box 880069
Boca Raton, FL 33488-0069


If you do not reply to the notice within 30 days from the date of issuance, the Citation will go to the Clerk of the Court in the county where the Citation was issued. The following are the options listed on the UTC document:

Pay by check or money order payable to Clerk of County Court. Mail the original Citation and your payment, personal or cashier's check or money order, to the Court address indicated on the Citation. Court Fees plus toll amount will average $130.00 depending on the county where the incident occurred.

If you do not meet the "Must Comply Date" on the Citation, your drivers license may be suspended and you may not be able to renew your vehicle registration.



Contest the citation with the courts

You must reply within 75 days after the issue date on the Citation and request a court hearing to plead "not guilty." Sign, date and send the original Citation to the Clerk of County Court at the address located on the lower right-hand side of the Citation.

The county court will schedule a hearing date and notify you. If the County Judge/Traffic Hearing Officer determines that you have committed the offense, the Judge/Hearing Officer may impose a penalty not to exceed $500.00. If the Judge/Hearing Officer determines that no infraction has been committed, no cost or penalties shall be imposed. If you do not appear at the time specified by the court, your driver's license may be suspended and you may not be able to renew your vehicle registration until the issue is resolved satisfactorily.


The SunPass Violations Enforcement System was created to pursue violators on Florida toll roads to maximize collection of toll revenues.

Florida State Law (Statute 316.1001) requires payment of prescribed tolls for the usage of toll facilities. Failure to comply with this statute may result in the assessment of a $100 or more civil penalty, assessment of court costs, and suspension of your vehicle registration and/or suspension of your driver's license.

The Department has the authority to issue a Uniform Traffic Citation for each unpaid toll transaction listed on the violation document per section 316.1001, Florida Statutes, if this matter is not resolved by the due date printed on the document.

Contact a Specialist at 1-888-824-8655 for additional assistance.

Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.
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