SunPass

There are several ways to contact us if you have questions about your SunPass account or need any assistance.

Email Us

Click to Send Us an Email

Call Us

In the U.S. and Canada:
1-888-TOLL FLA (1-888-865-5352)
FAX: 1-888-265-1725 (except Canada)
Monday to Friday: 7:00AM - 7:00PM
Saturday: 8:30AM - 5:00PM
Closed Sundays

Frequently Asked Questions

We may have already answered your question here. You can select a category of our most common questions, or you may use the search bar to find answers more quickly.

Check a Previous Inquiry

If you previously submitted an inquiry, you can view the status by clicking here.

Visit a SunPass Walk-In Center

A - ORLANDO SUNPASS WALK-IN CENTER

Address: 2145 Metrocenter Blvd, Suite 140 Orlando, FL 32835
Hours of Operation:
Monday to Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 5:00 PM
Closed: Sunday

B - TAMPA SUNPASS WALK-IN CENTER

Address: 2056 Badlands Drive, Brandon, FL 33511
Hours of Operation:
Monday to Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 5:00 PM
Closed: Sunday

C - MIAMI SUNPASS WALK-IN CENTER

Address: 7902 NW 36th Street, Unit 203, Doral, FL 33166
Hours of Operation:
Monday to Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 5:00 PM
Closed: Sunday

D - BOCA RATON SUNPASS WALK-IN CENTER

Address: 7941 Glades Road, Boca Raton, FL 33434
Hours of Operation:
Monday to Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 5:00 PM
Closed: Sunday

E - SNAPPER CREEK SUNPASS WALK-IN CENTER

Address: Milepost 19, Florida Turnpike, Miami, FL 33186
Hours of Operation:
Monday to Friday: 8:00 AM - 5:00 PM
Closed: Saturday/Sunday

F - PINELLAS BAYWAY SUNPASS WALK-IN CENTER

Address: 4501 54th Avenue S, St. Petersburg, FL 33711
Hours of Operation:
Monday to Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 5:00 PM
Closed: Sunday

G - MID-BAY BRIDGE SUNPASS WALK-IN CENTER

Address: 1200 White Point Road, Niceville, FL 32578
Hours of Operation:
Monday to Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 5:00 PM
Closed: Sunday

H - GARCON POINT BRIDGE SUNPASS WALK-IN CENTER

Address: 555 Avalon Boulevard, Milton, FL 32571
Hours of Operation:
Monday to Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 5:00 PM
Closed: Sunday

Send Us Mail

SunPass Replenishments and Invoice Payments

Florida Department of Transportation/SunPass
P.O. Box 31241
Tampa, FL 33631-3241

General Customer Correspondence & Enrollment

Florida Department of Transportation/SunPass
P.O. Box 447
Ocoee, FL 34761

Uniform Traffic Citations

Florida Department of Transportation/SunPass
P.O. Box 447
Ocoee, FL 34761

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